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    • 12 JUL 19
    • 0
    NOTICE OF DATA PRIVACY EVENT

    NOTICE OF DATA PRIVACY EVENT

    Northwood recently discovered an incident that may affect the security of personal information of certain individuals, including those who received durable medical equipment either supplied or managed by Northwood. We take this incident very seriously, and we have been working diligently with the assistance of third-party forensic investigators to determine the full nature and scope of this incident. We are taking additional actions to strengthen the security of our email systems moving forward.

    • 27 JUN 19
    • 0
    CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    Throughout the claims administration process, there are myriad data points to track and measure. This wealth of data can feel overwhelming to insurance companies administering workers’ compensation and automobile no-fault claims simply because of the increasing amount of information. However, this same wealth of data can help your insurance company reduce claims costs when used

    • 26 JUN 19
    • 0
    360 Degree Management of the Claimant Experience

    360 Degree Management of the Claimant Experience

    Insurance adjusters and examiners are immersed in claims every single day and are responsible for ensuring that all claimants are indemnified. This can involve everything from claimant phone calls to paperwork and checking into invoices from providers to ensure injury relatedness. These tasks and more are all critical to the claims administration process. Equally critical

    • 29 MAY 19
    • 0
    Bringing Clarity to Billing Procedures

    Bringing Clarity to Billing Procedures

    All claims administered by insurance companies involve complexities in terms of administrative processes. The invoices from providers are no exception and can often involve some intricate situations depending on the severity and nature of a claimant’s injuries. More often than not, the billing procedures used by providers can be rather unclear and can even lead

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