Northwood is a leading administrator of home health care products and services with over 30 years of industry experience.
Northwood provides Innovative Solutions That Deliver Better Outcomes for home health care products and services for health plans, auto no-fault and workers’ compensation payors.
When it comes to automobile no-fault and workers’ compensation claims, technology and automation can improve efficiency in a variety of ways. Automation can help adjusters and examiners do their work a bit faster, for instance. However, insurance companies should not rely too heavily on automating claims adjudication. Instead, ensuring that human interaction is a significant
Ensuring that your claims team members administer your automobile no-fault and workers’ compensation claims quickly and efficiently is key to the bottom line. However, your company must not lose sight of the fact that claimant satisfaction matters just as much as claims efficiency. There are multiple ways your company can begin to improve claimant satisfaction.
Insurance companies and their claims staff members must balance many competing priorities. Each claim is unique, and many claims involve complex or catastrophic injuries. Though your insurance company’s focus is on the claimant, it is also important to keep margins and costs in mind for automobile no-fault and workers’ compensation claims. Northwood is a third-party
Improving retention rates is but one component of the multitude of priorities insurance companies must balance. Topping the priority list tends to be the indemnification of claimants. However, insurance companies and their claimants can benefit from identifying ways to improve retention rates. One way to build up your retention rates is to partner with Northwood.
Northwood has extensive history of being an integral part of health plan benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies.
Northwood has extensive experience working with Michigan auto insurers, large and small, and their injured claimants.
Northwood is committed to helping injured workers and workers’ compensation carriers with all their home health care needs.
Northwood respects the multi-faceted and challenging role case managers provide to a catastrophically injured claimant.
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