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  • Humanizing the Claims Process

    Humanizing the Claims Process

    For many of your claimants, the act of experiencing and filing a claim is something completely out of the ordinary for them. While as an adjuster/examiner you are accustomed to industry language surrounding the administration of automobile no-fault or workers compensation claims, your claimants are not. When someone is injured due to an auto/work accident

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  • How Northwood Handles Claims and Why it Matters

    How Northwood Handles Claims and Why it Matters

    Handling claims involves a multitude of complexities. The way that claims are handled means the difference between a satisfied claimant and an unsatisfied claimant. This difference significantly impacts the decision your claimant makes when it comes time to renew their insurance policies with your company. Northwood recognizes the importance of administering claims the right way

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  • How Northwood Helps Improve the Bottom Line and the Claimant Experience

    How Northwood Helps Improve the Bottom Line and the Claimant Experience

    With the beginning of a new year comes the opportunity to review and analyze your insurance company’s claims administration process. During this review it is important to focus not only on reducing costs or improving the bottom line for the company, but it is also extremely important to take a look at improving the experience

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  • DECLINING WORKERS’ COMPENSATION RATES IN MICHIGAN AND WORKPLACE WELLNESS PROGRAMS

    DECLINING WORKERS’ COMPENSATION RATES IN MICHIGAN AND WORKPLACE WELLNESS PROGRAMS

    The new year is bringing good news with it to insurance companies administering workers’ compensation claims in the state of Michigan. For the eighth year in a row now, Michigan’s workers’ compensation premium rates are seeing a decrease. According to the Workers’ Compensation Agency (WCA) section of the Michigan.gov website, the workers’ compensation premium rates

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  • HOW NORTHWOOD HELPS CURB OPIOID ABUSE

    HOW NORTHWOOD HELPS CURB OPIOID ABUSE

    The medical community is becoming increasingly aware of the potential hazards and dangers of opioid misuse and abuse. In prior years opioids have been rather freely dispensed to help combat pain but society as a whole is beginning to see the need to shift away from this model. Overdoses and opioid addictions seemingly have skyrocketed

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