Subscribe and receive new posts by email from Northwood. You can withdraw your consent at any time.
If you were to ask the average claimant whether he or she knows and understands the pre-authorization process, they would likely say no. But within nearly every automobile no-fault and workers’ compensation claim administered by your insurance company, pre-authorization should be a process that is implemented. Not only can doing so save your insurance company significant money
Read more →
There are multitudes of methods that can help you improve the experience your claimants have with your insurance company. From ensuring courteous interactions with your claims personnel to having streamlined systems in place to facilitate the timely administration of claims, it is imperative for your company to focus on improving your claimants’ experience. The implementation
Read more →
The insurance industry is full of complexities, especially when it comes to the administration of automobile no-fault and workers’ compensation claims. As a claimant, navigating through a claim can be incredibly challenging due to the fact that the average claimant is not immersed in the industry and has more than likely just experienced a somewhat traumatic event
Read more →
With the technology available in today’s world, insurance companies have multiple opportunities to measure important statistics within the claims administration process. The sheer amount of data available to be measured can be overwhelming and it is important to ensure that your insurance company is collecting and utilizing all of this data to come up with
Read more →
Many claims administered by your insurance company typically contain one or more physician-prescribed services. As you know, claims can be rather involved and complex in general and the addition of multiple prescribed services only adds to this complexity. While adjusters may be used to working with the prescribing process, your claimants typically are not. Following
Read more →