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  • CHANGING PARADIGMS AND THE NECESSITY OF ACCURATE DATA

    CHANGING PARADIGMS AND THE NECESSITY OF ACCURATE DATA

    The insurance industry is ever-changing in many respects. That nature of change seems to have been accelerated by the recent coronavirus outbreak that sparked a global pandemic. While there are many unknowns about how the insurance industry will change in years to come, a few things will continue to remain critically important throughout paradigm shifts.

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  • Emphasizing Empathy to Improve the Standard of Care

    Emphasizing Empathy to Improve the Standard of Care

    Your insurance company and your adjusters and examiners specifically must juggle many priorities at one time. Holding down claim costs and ensuring claimants are satisfied are but two of these important priorities. These priorities are actually linked, and it is important that your insurance company emphasizes empathy in order to improve the standard of care

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  • NORTHWOOD: HELPING TACKLE OPIOID USAGE

    NORTHWOOD: HELPING TACKLE OPIOID USAGE

    Much attention has been given to the coronavirus pandemic over the last year and a half. While this is crucial, there is still another ongoing epidemic in the United States: opioid usage. In fact, the Centers for Disease Control (CDC) reports that 81,230 drug overdose deaths occurred from June 2019 to May 2020. Over 45,000

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  • Healthcare Beyond COVID-19

    Healthcare Beyond COVID-19

    Ever since early 2020, it seems many industries have been experiencing major upheavals. From stay-at-home orders to mask mandates, nearly every facet of everyday life has been impacted by COVID-19, the novel coronavirus. Insurance companies administering workers’ compensation and automobile no-fault claims are definitely not an exception to this rule. Now is a critical time

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  • HELPING PEOPLE, NOT ID NUMBERS

    HELPING PEOPLE, NOT ID NUMBERS

    With the increasing use and adaptation of technology, it can seem like a personalized experience is often lost. Across nearly all industries, automation is used more and more while a people-centric approach decreases. While there is no doubt that technology is helpful and can even be more advantageous at times, it is critical that insurance

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