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  • CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    Throughout the claims administration process, there are myriad data points to track and measure. This wealth of data can feel overwhelming to insurance companies administering workers’ compensation and automobile no-fault claims simply because of the increasing amount of information. However, this same wealth of data can help your insurance company reduce claims costs when used

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  • 360 Degree Management of the Claimant Experience

    360 Degree Management of the Claimant Experience

    Insurance adjusters and examiners are immersed in claims every single day and are responsible for ensuring that all claimants are indemnified. This can involve everything from claimant phone calls to paperwork and checking into invoices from providers to ensure injury relatedness. These tasks and more are all critical to the claims administration process. Equally critical

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  • Bringing Clarity to Billing Procedures

    Bringing Clarity to Billing Procedures

    All claims administered by insurance companies involve complexities in terms of administrative processes. The invoices from providers are no exception and can often involve some intricate situations depending on the severity and nature of a claimant’s injuries. More often than not, the billing procedures used by providers can be rather unclear and can even lead

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  • Why is Claimant Data Critical in Improving Claimant Satisfaction?

    Why is Claimant Data Critical in Improving Claimant Satisfaction?

    There are multiple ways your insurance company can go about serving your claimants. From the start of a claim to the closing of a claimant file, every person involved in administering claims has an impact on how satisfied your claimants will be. Adjusters and examiners work directly with claimants, but administrative personnel can also have

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  • HOW NORTHWOOD’S PRE-AUTHORIZATION PROCESS IMPROVES PROFITABILITY

    HOW NORTHWOOD’S PRE-AUTHORIZATION PROCESS IMPROVES PROFITABILITY

    Insurance companies balance a myriad of tasks of vital importance. Chief among them when it comes to claims administration is to ensure claimants are properly indemnified. Another highly important priority is profitability which can impact all areas of your insurance company along with your claimants.   As an industry-leading third-party administrator (TPA) of automobile no-fault

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