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  • Why Work Northwood

    Why Work Northwood

    When it comes to insurance companies administering automobile no-fault and workers’ compensation insurance claims, there are many things that must be prioritized. Keeping clients top of mind is one top priority. Another key priority is to help hold down costs and be as efficient as possible while also ensuring that you take excellent care of

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  • Personal Touch versus Artificial Intelligence

    Personal Touch versus Artificial Intelligence

    Artificial Intelligence, or AI, is a trending topic. Technology offers a wealth of opportunities for businesses and corporations to harness in order to improve efficiency internally and externally. However, relying too much on AI or technology can have a negative impact on businesses. This is true for insurance companies as well, who can benefit from

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  • Improving Claimant Experience  Service

    Improving Claimant Experience Service

    Insurance companies constantly juggle a number of priorities on each and every claim. The goal of indemnifying their claimants should, of course, be top of mind for adjusters and examiners administering automobile no-fault and workers’ compensation claims. It is critical that your company looks beyond this priority when it comes to these types of claims

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    The year 2020 has been incredibly challenging in many respects. One of the largest and most often discussed challenges this year is the COVID-19 pandemic. It is fairly well known that the pandemic itself has produced a ripple effect of difficulties for nearly every industry, and the insurance industry is no exception. Shorter-term impacts on

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  • Claimant Satisfaction Translate Loyalty

    Claimant Satisfaction Translate Loyalty

    The claimant journey impacts many things within your insurance company. The main priority within each claim is to indemnify the claimant, but there are several other important things to keep in mind as your examiners and adjusters administer claims. In fact, approaching each claim with an eye toward ensuring your claimants are satisfied can translate

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