Why Work Northwood
When it comes to insurance companies administering automobile no-fault and workers’ compensation insurance claims, there are many things that must be prioritized. Keeping clients top of mind is one top
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Personal Touch versus Artificial Intelligence
Artificial Intelligence, or AI, is a trending topic. Technology offers a wealth of opportunities for businesses and corporations to harness in order to improve efficiency internally and externally. However, relying
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Improving Claimant Experience Service
Insurance companies constantly juggle a number of priorities on each and every claim. The goal of indemnifying their claimants should, of course, be top of mind for adjusters and examiners
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COVID-19: LONG-TERM IMPACT ON THE INSURANCE INDUSTRY
The year 2020 has been incredibly challenging in many respects. One of the largest and most often discussed challenges this year is the COVID-19 pandemic. It is fairly well known
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Claimant Satisfaction Translate Loyalty
The claimant journey impacts many things within your insurance company. The main priority within each claim is to indemnify the claimant, but there are several other important things to keep
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