Humanizing the Claims Process
For many of your claimants, the act of experiencing and filing a claim is something completely out of the ordinary for them. While as an adjuster/examiner you are accustomed to
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Awareness Month
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- Awareness Month
How Northwood Handles Claims and Why it Matters
Handling claims involves a multitude of complexities. The way that claims are handled means the difference between a satisfied claimant and an unsatisfied claimant. This difference significantly impacts the decision
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How Northwood Helps Improve the Bottom Line and the Claimant Experience
With the beginning of a new year comes the opportunity to review and analyze your insurance company’s claims administration process. During this review it is important to focus not only
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How the Coordination of Care & Benefits Improves the Claimant Experience
Ensuring that claimants have a good experience is vital to any insurance company’s success. The fact that a claim has been filed means that something out of the ordinary has
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Improving Claimant Experience with Prior Authorization
There are multitudes of methods that can help you improve the experience your claimants have with your insurance company. From ensuring courteous interactions with your claims personnel to having streamlined
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