Improving Retention Rates
Insurance companies must manage multiple priorities with each and every claim. First and foremost, claimants must be indemnified. In addition, companies must strive to reduce or hold down the cost
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NO-FAULT INSURANCE REFORM: HOW IT IS IMPACTING THE INDUSTRY
Insurance companies in Michigan administering automobile no-fault insurance claims are well aware of the reform that recently took effect. By many accounts, the reform has presented multiple challenges for insurance
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How Human Interaction Improve Claimant Experiences
When it comes to automobile no-fault and workers’ compensation claims, technology and automation can improve efficiency in a variety of ways. Automation can help adjusters and examiners do their work
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IMPROVING CLAIMANT SATISFACTION
Ensuring that your claims team members administer your automobile no-fault and workers’ compensation claims quickly and efficiently is key to the bottom line. However, your company must not lose sight
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Northwood: Improving Margins Reducing Costs
Insurance companies and their claims staff members must balance many competing priorities. Each claim is unique, and many claims involve complex or catastrophic injuries. Though your insurance company’s focus is
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