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  • Why a Personal Touch is Important in the Age of Automation

    Why a Personal Touch is Important in the Age of Automation

    The idea of automating processes and procedures is a very tempting one for most insurance companies. Automation is something that generally is presumed to make life and business transactions easier for the most part. To be certain, automating common tasks can help improve efficiency for adjusters and examiners. However, there is something to be said

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  • WHY UTILIZING A SINGLE PROVIDER FOR MEDICAL AND PHARMACY BENEFITS MANAGEMENT HELPS WITH CLAIMANT EXPERIENCE

    WHY UTILIZING A SINGLE PROVIDER FOR MEDICAL AND PHARMACY BENEFITS MANAGEMENT HELPS WITH CLAIMANT EXPERIENCE

    Workers’ compensation and automobile no-fault claims contain a multitude of differences. However, these two types of claims also share some similarities as well. This is especially true when it comes to claims that involve the usage of both prescription medicines as well as durable medical equipment, prosthetics, and orthotics (DMEPOS) and related services.   Claims

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  • Why is Reporting Critical

    Why is Reporting Critical

    Among the many things an insurance company and its claims staff must do to indemnify the claimant, data and reporting aren’t necessarily the first things to come to mind. However, insurance companies working with workers’ compensation and automobile no-fault claims must gather and analyze data from their claims. Collecting data can assist with a variety

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  • IS BUNDLING SOMETHING YOU NEED TO BE CONCERNED ABOUT?

    IS BUNDLING SOMETHING YOU NEED TO BE CONCERNED ABOUT?

    Adjusters and examiners working on your automobile no-fault and workers’ compensation claims have a myriad of tasks assigned to them. Chief among those tasks is taking care of the claimant and helping to hold down claim costs while simultaneously navigating the complexities of the claim’s administration process. When administering those claims, is bundling something that

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  • Pre-Authorization Improves Retention Rates & Helps the Bottom Line

    Pre-Authorization Improves Retention Rates & Helps the Bottom Line

    Insurance companies that do not currently take advantage of the benefits of pre-authorization are missing out on several significant advantages. Implementing pre-authorization processes on every single automobile no-fault claim has the potential to improve your overall retention rates as well as save your company significant dollars, both of which add up to help the bottom

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