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  • Why is Reporting Critical

    Why is Reporting Critical

    Among the many things an insurance company and its claims staff must do to indemnify the claimant, data and reporting aren’t necessarily the first things to come to mind. However, insurance companies working with workers’ compensation and automobile no-fault claims must gather and analyze data from their claims. Collecting data can assist with a variety

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  • IS BUNDLING SOMETHING YOU NEED TO BE CONCERNED ABOUT?

    IS BUNDLING SOMETHING YOU NEED TO BE CONCERNED ABOUT?

    Adjusters and examiners working on your automobile no-fault and workers’ compensation claims have a myriad of tasks assigned to them. Chief among those tasks is taking care of the claimant and helping to hold down claim costs while simultaneously navigating the complexities of the claim’s administration process. When administering those claims, is bundling something that

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  • Pre-Authorization Improves Retention Rates & Helps the Bottom Line

    Pre-Authorization Improves Retention Rates & Helps the Bottom Line

    Insurance companies that do not currently take advantage of the benefits of pre-authorization are missing out on several significant advantages. Implementing pre-authorization processes on every single automobile no-fault claim has the potential to improve your overall retention rates as well as save your company significant dollars, both of which add up to help the bottom

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  • CAN CLAIMANT EXPERIENCE AFFECT RENEWALS?

    CAN CLAIMANT EXPERIENCE AFFECT RENEWALS?

    The primary responsibility of your insurance company is of course to indemnify your claimants. However, taking a look at the claimant experience has the potential to become another top priority for your adjusters and examiners administering both automobile no-fault and workers’ compensation claims. The claimant experience represents many opportunities to not only help the claimant

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  • THE OPIOID EPIDEMIC AND WHAT NORTHWOOD IS DOING ABOUT IT

    THE OPIOID EPIDEMIC AND WHAT NORTHWOOD IS DOING ABOUT IT

    The crisis and epidemic surrounding prescription opioid drugs makes a nearly constant appearance in the news as of late. There are court cases involving manufacturers of these drugs and some doctors have even been convicted of improperly prescribing opioids to their patients. The statistics on opioid overdoses and deaths are both staggering and highly alarming.

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