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  • CAN CLAIMANT EXPERIENCE AFFECT RENEWALS?

    CAN CLAIMANT EXPERIENCE AFFECT RENEWALS?

    The primary responsibility of your insurance company is of course to indemnify your claimants. However, taking a look at the claimant experience has the potential to become another top priority for your adjusters and examiners administering both automobile no-fault and workers’ compensation claims. The claimant experience represents many opportunities to not only help the claimant

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  • THE OPIOID EPIDEMIC AND WHAT NORTHWOOD IS DOING ABOUT IT

    THE OPIOID EPIDEMIC AND WHAT NORTHWOOD IS DOING ABOUT IT

    The crisis and epidemic surrounding prescription opioid drugs makes a nearly constant appearance in the news as of late. There are court cases involving manufacturers of these drugs and some doctors have even been convicted of improperly prescribing opioids to their patients. The statistics on opioid overdoses and deaths are both staggering and highly alarming.

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  • Advances in Technology Help Reduce Claims Costs

    Advances in Technology Help Reduce Claims Costs

    In today’s world, technology is advancing at a rapid pace across most, if not all, industries. The field of healthcare is no different and perhaps is one of those industries with some of the most rapidly developing technology. Closely tied in with the healthcare industry are insurance companies that administer both workers’ compensation and automobile

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  • Working with Northwood as a Durable Medical Equipment Benefits Manager

    Working with Northwood as a Durable Medical Equipment Benefits Manager

    Administering claims that involve injured claimants requiring the use of durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS) or pharmacy services can quickly become complicated and costly. Catastrophic injuries often carry even more complexities that, if not managed efficiently, may significantly drive up the cost of claims for your insurance company. Partnering with a

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  • CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    Throughout the claims administration process, there are myriad data points to track and measure. This wealth of data can feel overwhelming to insurance companies administering workers’ compensation and automobile no-fault claims simply because of the increasing amount of information. However, this same wealth of data can help your insurance company reduce claims costs when used

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