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Administering claims that involve injured claimants requiring the use of durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS) or pharmacy services can quickly become complicated and costly. Catastrophic injuries
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Northwood recently discovered an incident that may affect the security of personal information of certain individuals, including those who received durable medical equipment either supplied or managed by Northwood. We take this incident very seriously, and we have been working diligently with the assistance of third-party forensic investigators to determine the full nature and scope of this incident. We are taking additional actions to strengthen the security of our email systems moving forward.
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Throughout the claims administration process, there are myriad data points to track and measure. This wealth of data can feel overwhelming to insurance companies administering workers’ compensation and automobile no-fault
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Insurance adjusters and examiners are immersed in claims every single day and are responsible for ensuring that all claimants are indemnified. This can involve everything from claimant phone calls to
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All claims administered by insurance companies involve complexities in terms of administrative processes. The invoices from providers are no exception and can often involve some intricate situations depending on the
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