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Ensuring that claimants have a good experience is vital to any insurance company’s success. The fact that a claim has been filed means that something out of the ordinary has
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If you were to ask the average claimant whether he or she knows and understands the pre-authorization process, they would likely say no. But within nearly every automobile no-fault and workers’
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There are multitudes of methods that can help you improve the experience your claimants have with your insurance company. From ensuring courteous interactions with your claims personnel to having streamlined
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The insurance industry is full of complexities, especially when it comes to the administration of automobile no-fault and workers’ compensation claims. As a claimant, navigating through a claim can be incredibly
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With the technology available in today’s world, insurance companies have multiple opportunities to measure important statistics within the claims administration process. The sheer amount of data available to be measured
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