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  • Claimant Satisfaction Translate Loyalty

    Claimant Satisfaction Translate Loyalty

    The claimant journey impacts many things within your insurance company. The main priority within each claim is to indemnify the claimant, but there are several other important things to keep in mind as your examiners and adjusters administer claims. In fact, approaching each claim with an eye toward ensuring your claimants are satisfied can translate

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  • Worker’s Compensation and COVID-19

    Worker’s Compensation and COVID-19

    Workers’ compensation insurance can be a complicated subject, as insurance companies that administer these types of claims know. There are multiple factors that go into workers’ compensation claims, which means that examiners must be well-versed in the field to be effective at administering these claims. Furthermore, the claimant’s indemnification must be top of mind for

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  • HOW TECHNOLOGY IS AFFECTING WORKERS’ COMPENSATION CLAIMS

    HOW TECHNOLOGY IS AFFECTING WORKERS’ COMPENSATION CLAIMS

    Technology is a force that has made a significant impact on nearly every aspect of human life, and it is not about to slow down. A few short years ago it would have been unthinkable to have access to a pocket-sized device that is essentially a high-powered computer that allows you to look up information

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  • How Northwood Helps Improve Profitability

    How Northwood Helps Improve Profitability

    Keeping track of profitability is a requirement and a responsibility for all insurance companies, especially those administering workers’ compensation and automobile no-fault claims. Costs of administering these types of claims can rise significantly and rather quickly, so insurance companies need to be on the lookout for ways to improve the bottom line. One way that

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  • DEMYSTIFYING REPORTS: BRINGING CLARITY TO HELP YOU UNDERSTAND YOUR CLAIMANTS

    DEMYSTIFYING REPORTS: BRINGING CLARITY TO HELP YOU UNDERSTAND YOUR CLAIMANTS

    Insurance companies administering automobile no-fault and workers’ compensation claims understand the many intricacies that are present within nearly every claim. As an insurance company, this is crucial to your role in indemnifying your claimants. When it comes to gathering data and analyzing reports to better understand your claimants though, it can seem much more overwhelming

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