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  • NORTHWOOD: HELPING TACKLE OPIOID USAGE

    NORTHWOOD: HELPING TACKLE OPIOID USAGE

    Much attention has been given to the coronavirus pandemic over the last year and a half. While this is crucial, there is still another ongoing epidemic in the United States: opioid usage. In fact, the Centers for Disease Control (CDC) reports that 81,230 drug overdose deaths occurred from June 2019 to May 2020. Over 45,000

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  • Healthcare Beyond COVID-19

    Healthcare Beyond COVID-19

    Ever since early 2020, it seems many industries have been experiencing major upheavals. From stay-at-home orders to mask mandates, nearly every facet of everyday life has been impacted by COVID-19, the novel coronavirus. Insurance companies administering workers’ compensation and automobile no-fault claims are definitely not an exception to this rule. Now is a critical time

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  • HELPING PEOPLE, NOT ID NUMBERS

    HELPING PEOPLE, NOT ID NUMBERS

    With the increasing use and adaptation of technology, it can seem like a personalized experience is often lost. Across nearly all industries, automation is used more and more while a people-centric approach decreases. While there is no doubt that technology is helpful and can even be more advantageous at times, it is critical that insurance

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  • Ongoing Value in Uncertain Times

    Ongoing Value in Uncertain Times

    To say that the last 12-18 months has been uncertain is quite an understatement. The arrival of COVID-19, and with it a global pandemic, caused much upheaval and disruption across numerous industries. As your insurance company continues to navigate the novel coronavirus and the changes associated with it, now is a critical time to ensure

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  • DESIGNING A BETTER CLAIMANT EXPERIENCE

    DESIGNING A BETTER CLAIMANT EXPERIENCE

    Efficiently and effectively administering claims is a top priority for insurance companies working with workers’ compensation and automobile no-fault claims. From holding down overall costs to sourcing the lowest pricing on physician prescribed services, administering these types of claims can quickly become complicated. Though your company’s job involves administering claims efficiently, it is crucial that

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