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  • WHY DATA MATTERS

    WHY DATA MATTERS

    Any insurance company administering workers’ compensation or automobile no-fault claims knows the sheer amount of data available within their claims department. It can seem that there are endless data points to track and analyze sometimes. Therefore, it’s important that your company not only recognize the existence of this useful data but also understand why data

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  • IMPROVING RETENTION RATES TO BOOST THE BOTTOM LINE

    IMPROVING RETENTION RATES TO BOOST THE BOTTOM LINE

    Worker’s compensation claims and automobile no-fault claims carry inherent complexities with them. It is important that your company not lose sight of the claimant’s satisfaction levels throughout the claims process since that can make all the difference in your retention rates. When claimants are satisfied with the way their claim was handled, it impacts your

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  • Using Data to Drive Results

    Using Data to Drive Results

    In today’s technology-filled world, there seems to be no shortage of data, reporting or analytical information to review. The data continues to increase throughout most industries, and the insurance world is no exception. This can be a highly beneficial thing for insurance companies, but it can be detrimental if data is not utilized properly. Northwood

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  • SUPPORTING HIGH-RISK CLAIMANTS DURING COVID-19

    SUPPORTING HIGH-RISK CLAIMANTS DURING COVID-19

    This year has been challenging for nearly everyone. The coronavirus pandemic that has swept the globe has had impacts on the insurance industry and claimants. Prior to the pandemic, supporting claimants with a better claimant experience was important, to be sure. In 2020, supporting high-risk claimants during COVID-19 is perhaps even more critical than ever.

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  • How Northwood Tackles the Surging Opioid Demand

    How Northwood Tackles the Surging Opioid Demand

    Opioids have been making frequent appearances in news stories across the nation in recent years. The stories are generally not filled with good news and often focus on the addictive nature of the drugs. Unfortunately, it doesn’t seem that this epidemic of opioid addiction is getting any better. With the added difficulties of the coronavirus

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