Improving Claimant Experience Service
Insurance companies constantly juggle a number of priorities on each and every claim. The goal of indemnifying their claimants should, of course, be top of mind for adjusters and examiners
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COVID-19: LONG-TERM IMPACT ON THE INSURANCE INDUSTRY
The year 2020 has been incredibly challenging in many respects. One of the largest and most often discussed challenges this year is the COVID-19 pandemic. It is fairly well known
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Looking Past the Pandemic
A major priority of insurance companies centers around holding down or reducing costs associated with automobile no-fault and workers’ compensation claims. In a typical year, this priority is a fairly
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HOW NORTHWOOD HELPS IMPROVE THE BOTTOM LINE
Reducing costs and maximizing efficiency are priorities that generally stay top of mind for most insurance companies throughout the year. However, to improve the bottom line becomes even more critical
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Claimant Satisfaction Translate Loyalty
The claimant journey impacts many things within your insurance company. The main priority within each claim is to indemnify the claimant, but there are several other important things to keep
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