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  • UNDERSTANDING MICHIGAN’S UPDATED NO-FAULT LAWS

    UNDERSTANDING MICHIGAN’S UPDATED NO-FAULT LAWS

    Michigan has a complex history of automobile no-fault insurance. Generally, the  unlimited  medical benefits for claimants have both positive and challenging aspects and have been the topic of many discussions

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  • Working with Northwood as a Durable Medical Equipment Benefits Manager

    Working with Northwood as a Durable Medical Equipment Benefits Manager

    Administering claims that involve injured claimants requiring the use of durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS) or pharmacy services can quickly become complicated and costly. Catastrophic injuries

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  • NOTICE OF DATA PRIVACY EVENT

    NOTICE OF DATA PRIVACY EVENT

    Northwood recently discovered an incident that may affect the security of personal information of certain individuals, including those who received durable medical equipment either supplied or managed by Northwood. We take this incident very seriously, and we have been working diligently with the assistance of third-party forensic investigators to determine the full nature and scope of this incident. We are taking additional actions to strengthen the security of our email systems moving forward.

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  • CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    CUSTOMIZED REPORTING REDUCES CLAIMS COSTS

    Throughout the claims administration process, there are myriad data points to track and measure. This wealth of data can feel overwhelming to insurance companies administering workers’ compensation and automobile no-fault

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  • 360 Degree Management of the Claimant Experience

    360 Degree Management of the Claimant Experience

    Insurance adjusters and examiners are immersed in claims every single day and are responsible for ensuring that all claimants are indemnified. This can involve everything from claimant phone calls to

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