WHY QUALITY OF CLAIMS SERVICES MATTERS
For an adjuster or examiner, the process of administering a claim and dealing with several providers for a single claimant is typically quite common and routine. However, the claims process
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Top 5 Questions that Can Help Indicate Claimant Satisfaction
Administering automobile no-fault claims involves many facets, not the least of which centers on ensuring an excellent claimant experience. Claimant satisfaction is correlated with policy renewals. If a claimant is
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Is your claimant experience resulting in renewals?
At first glance, claims experience and policy renewals may not seem directly linked. However, insurance companies must uphold stringent standards of excellence to ensure their claimants experience the highest levels
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How PBMs Help Reduce the Burden of Cost for the End Patient
Pharmacy Benefit Managers (PBMs) play a vital role in the administration of claims for insurance companies. The ever-increasing cost of prescription medications is a challenge that is difficult to tackle
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Northwood: Helping to Improve Your Claimant Engagement
The administration of claims can be incredibly complex, particularly if the claimant involved suffered catastrophic injuries. Adjusters and examiners are often on the front lines of the claim, tasked with
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