Why is Claimant Data Critical in Improving Claimant Satisfaction?
There are multiple ways your insurance company can go about serving your claimants. From the start of a claim to the closing of a claimant file, every person involved in
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HOW NORTHWOOD’S PRE-AUTHORIZATION PROCESS IMPROVES PROFITABILITY
Insurance companies balance a myriad of tasks of vital importance. Chief among them when it comes to claims administration is to ensure claimants are properly indemnified. Another highly important priority
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Humanizing the Claims Process
For many of your claimants, the act of experiencing and filing a claim is something completely out of the ordinary for them. While as an adjuster/examiner you are accustomed to
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How Northwood Handles Claims and Why it Matters
Handling claims involves a multitude of complexities. The way that claims are handled means the difference between a satisfied claimant and an unsatisfied claimant. This difference significantly impacts the decision
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How Northwood Helps Improve the Bottom Line and the Claimant Experience
With the beginning of a new year comes the opportunity to review and analyze your insurance company’s claims administration process. During this review it is important to focus not only
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