Humanizing the Claims Process
For many of your claimants, the act of experiencing and filing a claim is something completely out of the ordinary for them. While as an adjuster/examiner you are accustomed to
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How Northwood Handles Claims and Why it Matters
Handling claims involves a multitude of complexities. The way that claims are handled means the difference between a satisfied claimant and an unsatisfied claimant. This difference significantly impacts the decision
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How Northwood Helps Improve the Bottom Line and the Claimant Experience
With the beginning of a new year comes the opportunity to review and analyze your insurance company’s claims administration process. During this review it is important to focus not only
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DECLINING WORKERS’ COMPENSATION RATES IN MICHIGAN AND WORKPLACE WELLNESS PROGRAMS
The new year is bringing good news with it to insurance companies administering workers’ compensation claims in the state of Michigan. For the eighth year in a row now, Michigan’s
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HOW NORTHWOOD HELPS CURB OPIOID ABUSE
The medical community is becoming increasingly aware of the potential hazards and dangers of opioid misuse and abuse. In prior years opioids have been rather freely dispensed to help combat
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